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Job Title


Retail Repair & Maintenance Coordinator


Company : MSCCN


Location : New York City, NY


Created : 2026-04-20


Job Type : Full Time


Job Description

OVERVIEW: Marc Jacobs International, driven by the visionary leadership of Marc Jacobs, is seeking a proactive and detail-oriented Retail Repair & Maintenance Coordinator based in our New York City (SoHo) headquarters. This role is responsible for ensuring all locations remain fully functional, safe, and customer-ready, with a strong focus on coordinating repairs and maintenance. The position also supports new store openings, store closures, alarm systems, and business licensing compliance. RESPONSIBILITIES : Retail Repair & Maintenance Focus + Serve as the primary contact for all store repair and maintenance requests + Prioritize urgent issues that impact store operations, safety, or customer experience + Dispatch vendors and ensure timely, high-quality completion of work + Track and follow up on all work orders to minimize downtime + Conduct routine store inspections and proactively identify maintenance needs + Implement and manage preventive maintenance programs + Ensure all stores meet brand standards and operational readiness + Coordinate and manage repairs for: u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Plumbing and restrooms u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0HVAC systems u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Store fixtures, shelving, and displays u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Doors, locks, and flooring u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0POS and back-office equipment New Store Openings & Closures u2022u00a0u00a0u00a0u00a0Coordinate maintenance and facility readiness for new store openings u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Work with construction, operations, and vendors to ensure all systems (lighting, HVAC, fixtures, alarms) u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Schedule and oversee final repairs, punch-list completion, and store setup support u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Support store closures, including: u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Coordinating fixture removal and repairs u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Ensuring utilities are properly shut down u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Managing vendor access and timelines u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Preparing locations for handover or lease requirements Vendor & Cost Management u00a0u00a0u00a0 u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Source and manage third-party contractors and service providers u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Review estimates, negotiate pricing, and control maintenance costs u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Build relationships with vendors to ensure fast and reliable service u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Track expenses and support maintenance budgeting Alarm & Security Systems u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Coordinate installation, maintenance, and repair of store alarm systems u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Partner with alarm vendors to troubleshoot issues and ensure system functionality u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Respond to alarm-related incidents to maintain store security u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Maintain alarm permits and documentation Business Licensing & Compliance u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Track, renew, and maintain all required business licenses and permits u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Ensure compliance with local, state, and regulatory requirements u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Coordinate inspections and maintain accurate licensing records Admin + Manage access to systems and tools for retail employees as part of onboarding / offboarding process + Approve retail supply orders and budgets (including office supplies, branded packaging, etc.) + Maintain retail DTC calendar, store contact information, and distros + Assist with compiling, validating, and analyzing data collection results + Review, code, and approve invoices in accounting payment platform QUALIFICATIONS: u00a0u00a0u00a0 u2022u00a0u00a0u00a0u00a0Strong understanding of retail store systems and maintenance needs u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0 2+ years of experience in retail maintenance, facilities coordination, or multi-site operations u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Strong problem-solving abilities in a fast-paced environment u00a0u00a0u00a0u00a0u2022u00a0u00a0u00a0u00a0Experience with maintenance/work order systems preferred SALARY & BENEFITS/WHAT WE OFFER: The compensation for this position ranges from $33.50 - $35.00 hourly. The rate of pay offered will be dependent upon candidateu2019s relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. ABOUT MARC JACOBS For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all. EEO STATEMENT Marc Jacobs International was founded on Marcu2019s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience u2013 all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you donu2019t meet all of the listed qualifications. Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law. Powered by JazzHR