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Job Title


Director of Property Claims


Company : MSCCN


Location : Lansing, MI


Created : 2026-04-20


Job Type : Full Time


Job Description

Director of Property ClaimsUS-MI-LansingJob ID: 2026-8620Type: Regular Full-Time# of Openings: 1Category: ClaimsFarm Bureau CenterOverviewDirector of Property Claims ObjectiveTo drive claims performance for the entire property team. To assure compliance and successfully balance adjusted loss expense, loss cost and customer satisfaction.u00a0 Directly responsible to ensure the prompt, efficient and consistent handling, operation, control and disposition of all first and third party personal and commercial property claims. To plan, organize and direct the implementation and usage of tools and emerging technology needed through innovation and the simplification of business processes.u00a0 To provide direction, leadership and technical services for property claims.u00a0 Responsible for ensuring quality and customer service standards are achieved.u00a0 Develop and be responsible for assigned division and corporate projects that contribute and support strategic goals.ResponsibilitiesDirector of Property Claims ResponsibilitiesPromote and champion corporate/divisional objectives and philosophy through the communication of written guidelines to the Property Claim staff and management.u00a0Maintain a high degree of comprehensive knowledge of all property and casualty contracts, their various endorsements,u00a0 as well as a comprehensive knowledge ofu00a0 and procedures written by the companies, as well as accepted claim practices.u00a0Responsible for the final determination and interpretation of policy coverages of property claim files to ensure the proper handling according to company policies and procedures. Train and assist others to read, comprehend, evaluate, adjust and supervise property claims for payment following the company procedures to include verification of policies and coverage, authorization of bills, estimates, depreciation and settlement of claims within approved limits.QualificationsDirector of Property Claims QualificationsRequiredBachelor's degree required with focus on insurance or business administration preferred, or equivalent experience may be considered.u00a0Minimum 10 years of property claim experience required with at least two-three years field experience preferred.u00a0Minimum five years of claim supervisory or claim management experience required.u00a0Experience in large loss/complex claims and coverage analysis required.u00a0Must possess a valid driver license with an acceptable driving record.u00a0Designations in CPCU or similar professional insurance coursework required, or actively being pursued.u00a0u00a0Proven knowledge of claims procedures, insurance policy coverages and legal defense required.u00a0Must have access to high-speed Internet at home.u00a0Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.u00a0PM19All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.[](employment opportunity, including veterans and individuals with disabilities.PI283878641