Job Title

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.POSITION SUMMARYAt Miraval Arizona, our Housekeeping team plays a vital role in creating a serene and restorative environment for every guest. The Housekeeping Supervisor supports this mission by guiding daily operations with intention, care, and a commitment to excellence. This role assists in overseeing the cleanliness and presentation of guest rooms, public spaces, and service areas, while nurturing a culture of respect, collaboration, and mindful service. In partnership with the Housekeeping Leadership Team, the Supervisor helps manage staffing, training, inventory, and departmental standards to ensure every space reflects Miraval’s values of wellbeing, tranquility, and hospitality.Duties and Responsibilities:Support the planning and distribution of daily assignments to ensure efficient departmental flowUtilize available resources to meet operational goals and uphold service standardsParticipate in ongoing training and development of housekeeping and laundry staffConduct daily property tours to identify areas requiring special attention or maintenancePerform room inspections to ensure quality, consistency, and adherence to Miraval standardsMonitor the performance and productivity of room attendantsEnsure timely completion and follow-up of work orders in collaboration with EngineeringMaintain clear and professional communication with Front Office and Engineering teamsHelp oversee the maintenance and functionality of housekeeping equipmentSupport the housekeeping role pertaining to lost and found itemsEnsure all guest rooms, public areas, storage spaces, and work areas are maintained to departmental standardsEnsure compliance with OSHA regulations and safety protocols across Housekeeping and Laundry departmentsRespond to guest requests related to housekeeping with timeliness and careMaintain a clean, organized, and professional work environmentUphold all safety procedures and contribute to a culture of wellbeing and accountabilityAssist with additional responsibilities as requested to support resort operationsTrack inventory levels and ensure readiness for business demandsWe offer excellent benefits:Complimentary room nights*Unlimited discounted and Friends & Family Room RatesMedical, Prescription, Dental and Vision Insurance on 30th day of employment*401K with company match*Generous Paid Time Off policy*Paid sick timePaid Family Bonding Time and Adoption Assistance*Tuition & Wellbeing Reimbursement*Free colleague meals during shiftEmployee Stock Purchase Plan*Access to resort facilities including spa services, programs, hiking trails and gym*Ability to work extended hours and adapt to a dynamic schedulePhysical stamina to walk and stand for prolonged periodsClear and effective communication skills, both verbal and writtenStrong decision-making and problem-solving abilitiesExcellent organizational skills and attention to detailExperience supervising a diverse, multicultural teamAbility to multitask and remain composed in a fast-paced environmentEnthusiasm for challenges and openness to changeAbility to motivate and inspire team membersCollaborative spirit and ability to work effectively with other leadersIntermediate proficiency in property management systems, Microsoft Excel, and WordStrong interpersonal skills with the ability to lead with fairness and empathyFluency in English required; Spanish proficiency preferred