Responds to customer inquiries in the customer contact center. Actively evaluates customersu0027 needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand pletion of high school or equivalent. Call center, clerical/administrative office experience preferred. Must possess the ability, knowledge, and skill to operate/use Microsoft Office Suite. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.REMOTE/TELEWORK NOT AUTHORIZED PER PRESIDENTIAL MEMORANDUM RETURN TO IN PERSON WORK WORK SCHEDULE - ONSITE (MUST RESIDE IN THE DFW AREA) PCS NOT AUTHORIZED/LSP NOT AUTHORIZED
Job Title
Customer Contact Assistant