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Job Title


911 Dispatcher I


Company : MSCCN


Location : Tucson, AZ


Created : 2026-04-21


Job Type : Full Time


Job Description

This job was posted by : For moreinformation, please see: Job Description SummaryDepartment - Sheriff's Department# Job DescriptionJob Type: ClassifiedJob Classification: 5714 - 911 Dispatch ISalary Grade: 7Pay RangeHiring Range: $22.18 - $26.05 Per HourPay Range: $22.18 - $29.92 Per HourReceives emergency and non-emergency requests for public safetyresponse, determines priorities, dispatches law enforcement and otheremergency units, and monitors response progress and any additionalsupport requirements. This classification is distinguished from 911Dispatch Supervisor which has supervisory responsibilities forCommunications Section staff. It is distinguished from 911 Call IntakeSpecialist which does not dispatch or communicate directly with fieldunits via radio or the computer-aided dispatch (CAD) systems. Thisclassification is the entry-level dispatcher in the Sheriffs Department.Essential Functions:As defined under the Americans with Disabilities Act, thisclassification may include any of the following tasks, knowledge,skills, and other characteristics. This list is ILLUSTRATIVE ONLY and isnot a comprehensive listing of all functions and tasks performed byincumbents of this class. Work assignments may vary depending on thedepartments need and will be communicated to the applicant or incumbentby the supervisor.- Monitors emergency and general-support radio talk groups;- Receives emergency and non-emergency calls, including Next Generation 911 (NG911), and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone, radio systems and CAD systems;- Determines priorities of all calls and dispatches required units and/or agencies;- Receives radio calls from field units, and transmits messages via radio, telephone, computer, fax, or other communication equipment;- Conducts inquiries of various sources to obtain requested information or services by phone or computer-automated communication equipment;- Maintains status and location control of all public safety personnel involved in department activities;- Uses various computer systems, databases, and mapping applications for data entry and information retrieval;- Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties;- May assist in training for other positions using or serviced by CAD and/or the Communications Section;- Creates and maintains manual and automated logs, and other records of public safety communications activities.Minimum Qualifications:High School Diploma or General Education Development (GED)certificate.Qualifying education and experience must be clearly documented in the