Description We are looking for a Collections Specialist to join our team in New York, New York in a Contract to Permanent capacity. This role focuses on managing receivables, addressing billing concerns, and supporting timely payment collection while preserving strong client relationships. The ideal candidate brings a proactive approach to account follow-up, sound judgment in resolving payment issues, and the ability to work effectively in a fast-paced environment. Responsibilities: u2022 Prepare and analyze accounts receivable aging reports to identify overdue balances and prioritize collection activity. u2022 Manage a portfolio of open accounts, conducting consistent follow-up to secure payment and improve overall account status. u2022 Contact customers by phone and written communication in a thorough manner to obtain payment while maintaining positive business relationships. u2022 Investigate billing questions and collaborate on resolutions that help clear outstanding invoices and reduce delinquent accounts. u2022 Track payment commitments and follow through on agreed arrangements to ensure deadlines are met. u2022 Monitor collection performance and communicate recurring delinquency trends or risk factors to management. u2022 Distribute supporting documentation to customers as needed and follow up to move accounts toward resolution. u2022 Handle sensitive records with discretion and remain compliant with applicable company policies and regulatory requirements. Requirements u2022 At least 2 years of experience in collections, accounts receivable, or a closely related credit and billing function. u2022 Background in commercial collections, consumer collections, or both. u2022 Working knowledge of collection procedures, payment follow-up practices, and delinquency management. u2022 Proficiency with Microsoft Office, including strong to advanced Microsoft Excel skills. u2022 Strong written and verbal communication skills with the ability to interact professionally with customers and internal teams. u2022 Ability to assess account issues, identify root causes, and recommend practical solutions. u2022 Demonstrated ability to contribute as a collaborative team member while managing assignments independently. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Collections Specialist